If the issue occurred after an update(the machine restarted only once), we could uninstall that update then check the symptom again. We could revert to previous version as Luigi suggested. If the issue occurred after we upgrade to Windows 10 1803(run 'winver' to check) and the hardware is compatible with Windows 10, we have got several reports that we would have issues running games after upgrade to Windand we are still If there is no compatible driver for the device from the device manufacturer website, we may consider to install a previous compatible windows version on the machine. Try to download the latest Windows 10 compatible display driver from the device manufacturer website. Website or with the hardware vendor support.

If the issue occurred after we upgraded the machine, please ensure present machine is compatible with Windows 10. By saying 'update', may I know whether this issue occurred after upgrade or update?įor upgrade, we would get three 'steps' process UI and the machine would restart three times.

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